Sunday, May 20, 2012

Thank you Apple

Jack bought an iPod from a garage sale yesterday for .50. The lady warned us it might be broken. He was so excited he clipped it to his collar and carried around with him everywhere. When he went to bed, he wrapped it in a blanket, to "keep it warm" of course. 

He woke up at 6 a.m. this morning asking if the "crunch apple" store was open. When the mall finally opened, we took it to the Apple store, they tried to charge it, but it was broken. This is where the amazing part comes in: they gave Jack another for free! They were all so touched by how excited he was and how much he loved it. What customer service!

On a side note, the man helping us asked if Jack was a preemie. We had a great conversation about his now 15 year old daughter who was born 2 months early like S+J.

1 comment:

Fiona aka DRMama said...

What a lovely story and how good of Apple!! Now he'll have two ipods to keep warm tonight! :)